Business Onboarding Specialist

📋 Description

• Own the onboarding process for new business customers on Electroverse.
• Provide responsive first-line support to business customers.
• Handle KYB checks to maintain compliance.
• Maintain client records in CRM and assist with reporting.
• Channel customer feedback to product/tech teams to improve tools.

🎯 Requirements

• Customer Focus: Enthusiasm for delivering exceptional customer experiences and sustainability.
• Communication Skills: Strong written and verbal communication.
• Organisational Ability: Highly organised; manage multiple admin tasks in a fast-paced environment.
• Attention to Detail: Meticulous and thorough, especially for compliance checks.
• Adaptability: Resourceful and proactive in a changing environment.
• Prior experience in customer service, administrative, or operations support is a strong plus.

🎁 Benefits

• Autonomy and a supportive, high-growth culture.
• Comprehensive employee benefits via our perks hub.
• Flexible interview process and onboarding support.
• Hybrid London-based role with a collaborative team.