Business Process Analyst

📋 Description

• Analyzes and maps existing operational processes, identifies gaps, and recommends improvements to
• Develops, updates, and maintains Standard Operating Procedures (SOPs), ensuring consistency
• Designs and implements dashboards that provide visibility into process performance, risk
• Facilitates stakeholder engagement, process validation sessions, user training, and adoption of new
• Monitors operational trends, develops actionable insights, and supports risk assessment and

🎯 Requirements

• Ability to obtain a Public Trust security clearance.
• 3+ years of experience in business process mapping, workflow analysis, and operational improvement
• 3+ years of experience developing, updating, and maintaining SOPs, policies, or procedural
• Experience using process improvement methodologies and tools such as BPMN, swim lanes, RACI
• 2+ years of experience developing dashboards and reporting solutions using tools such as Power BI
• Experience supporting risk assessment, compliance, research security, governance, or operational