Business Strategy & Operations Specialist

📋 Description

• Maintain Jira dashboards, filters, queues, subscriptions, access, and documentation.
• Build reporting views for backlog, aging, workload, status, priorities, and throughput.
• Review tickets for accurate information, ownership, priority, routing, and status.
• Identify and follow up on stale, duplicate, blocked, unassigned, or incorrectly routed tickets.
• Prepare recurring Jira updates for team meetings and stakeholder reviews.
• Perform basic QA on dashboard data and ticket fields.

🎯 Requirements

• 0–2 years of experience in business operations, sales operations, project coordination, reporting
• Hands-on experience with Jira, ticketing systems, project-management tools, or workflow platforms.
• Strong attention to detail and ability to follow documented processes.
• Strong Google Sheets or Excel skills, including sorting, filtering, lookups, and basic data
• Clear communication, strong follow-through, and ability to manage recurring deadlines.
• Familiarity with Jira dashboards, JQL, workflows, issue types, statuses, priorities, labels, and