Business Support Analyst

📋 Description

• Act as point of contact for clients, users or collaborators.
• Monitor requests, questions and incidents, ensuring agile solutions.
• Facilitate communication and collaboration between teams.
• Organize and control documents, records and reports.
• Support delivery of resources, tools and services.
• Contribute to improvement and optimization of internal processes.

🎯 Requirements

• Higher education complete or in progress.
• Previous experience in service, support, human resources, administrative or similar functions.
• Good oral and written communication in Portuguese (English or Spanish considered a plus).
• Organizational skills, attention to detail, and management of multiple demands.
• Collaborative profile, solution-oriented, with focus on user/client experience.
• Intermediate knowledge in digital tools and Office/Google Workspace package.