Business Support Specialist - Polish speaking

📋 Description

• Act as the first point of contact across live chat, email, and phone to resolve customer inquiries
• Proactively advise customers on Mollie products that fit their activities and help boost their
• Contribute to improving the customer experience by providing actionable feedback and proposing
• Listen closely to customer feedback and challenges to align our support efforts with Mollie's

🎯 Requirements

• Fluent in Polish and English. Any other language is nice to have.
• At least 1 year of experience in (customer) support.
• Ability to easily adapt to changing environments and quickly grasp new information and processes.
• A fast learner who can take on complex problems and rapidly find solutions.
• An easy communicator with a knack for clarifying complex topics and maintaining a human connection.
• Nice to have: beginner to experienced professional—what matters is your drive to deliver impact for

🎁 Benefits

• Regular feedback and performance reviews to support your development.
• Fair and transparent salary reviews along the way.
• Opportunities to move into new roles or take on new projects within the company.
• Active internal hiring to help you take the next step.
• Support with tools, trust, and opportunities to grow your way.