Cafe Leader

📋 Description

• Build and develop a high-performing team through coaching, feedback, and development check-ins.
• Lead guest experience to ensure hospitality excellence on every visit.
• Manage cafe operations: scheduling, ordering, payroll, and banking processes.
• Drive sales, guest satisfaction, and overall cafe goals.
• Promote sustainability and environmental responsibility.
• Foster a safe, respectful, collaborative work culture and community engagement.

🎯 Requirements

• 2+ years in retail/hospitality with 10+ direct reports and proven hiring/training experience.
• Barista training and validation via Blue Bottle Academy or willingness to complete within 90 days.
• Food Safety Certification required or to be obtained within 30 days post-hire.
• Strong understanding of P&L and ability to impact profitability.
• Comfort using Google Drive tools (Sheets, Docs, Calendar).
• On-site role; flexible schedule including mornings, evenings, weekends, and holidays.

🎁 Benefits

• Comprehensive health, dental, and vision coverage from day one.
• Best-in-class coffee training and continuing education.
• 401(k) plan.
• Paid time off and paid volunteer hours.
• 50% discount on all products (food, beverages, whole-bean coffee, merchandise).
• 2 free drinks during shifts for cafe team members.