Café Supervisor, Regent Street

📋 Description

• Create a welcoming and attractive café atmosphere personalised to meet the preferences of the
• Lead recruitment, training, and development of the café team in collaboration with the Store
• Motivate and guide the team to achieve sales targets and deliver excellent customer service in line
• Oversee daily operations, including stock management, ordering routines, and adherence to the café
• Champion our brand values and culture, ensuring they are reflected in every customer interaction
• Drive sustainability initiatives within the café, aligning with company-wide environmental goals

🎯 Requirements

• Local: Food and Beveridge / health & safety qualification
• Some supervisory experience in a café, restaurant, or other food & beverage environment
• Customer-focused mindset, A genuine passion for food and drink and a desire to share that
• Adaptable and flexible, able to respond quickly to customer feedback/requirements, menu changes
• Strong organisational skills, with a track record of leading teams in fast-paced settings to
• Excellent Communication: Clear, confident, and empathetic in both customer and team interactions

🎁 Benefits

• 25% staff discount across all H&M Group brands—available both in-store and online
• Every employee is included in our H&M Incentive Program (HIP)