On-site role in Alexandria for a Customer Service Specialist.
Deliver exceptional customer support, address inquiries, resolve issues, and maintain customer
Handle customer interactions with efficiency and empathy; provide tailored solutions; ensure a

🎯 Requirements

Fluency in English (B2/C1 level) is a MUST.
Strong skills in Customer Service and Customer Support; experience with CRM tools is a plus.
Proven ability to enhance Customer Satisfaction and Customer Experience.
Problem-solving, active listening, attention to detail; experience in a customer-facing role.
Flexibility with night and overnight shifts is essential.

🎁 Benefits

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