Care Adviser, Medical/Mental Health

📋 Description

• Execute care-related tasks to support Care Coordinators.
• Maintain task load and meet output/quality standards.
• Research and synthesize information for caregiving needs.
• Implement creative solutions for individual care plans.
• Partner with Care Coordinators and Care Managers.
• Support internal resources like guides and tools.

🎯 Requirements

• Associate's degree or higher
• 3+ years healthcare/caregiving or customer service
• Remote work experience
• Experience researching medical providers
• Mental health/substance abuse knowledge
• Comfort with emerging tech/AI tools

🎁 Benefits

• Medical, dental, vision benefits within 30 days
• Retirement savings with company match
• Mental health benefits
• 15 days PTO plus accrual up to 25
• Sick and caregiving days
• Parental leave and pregnancy loss leave