Care Coordinator

📋 Description

• Support patient care by welcoming patients and managing appointment flow.
• Respond to calls and emails within 2 hours, within 24 hours.
• Guide patients through out-of-network experience; greet with a smile.
• Deliver 5-star customer service; foster a collaborative, community environment.

🎯 Requirements

• Previous customer service experience.
• Hospitable, welcoming, and team-oriented.
• Strong communication and multitasking.
• Attention to detail; willingness to grow.
• BA/BS degree preferred, not required.
• Manual dexterity to operate office equipment.
• Keyboard use 90% of workday.
• Hearing to communicate over the telephone.
• Visual acuity to read information on screen.
• Sit/stand/walk for extended periods.
• Occasional lifting up to 10 pounds.

🎁 Benefits

• One Medical paid membership.
• Mental Health benefits with PTO and EAP.
• Medical, Dental, Vision Benefits; Commuter FSA.
• 401(K) Safe Harbor: SPEAR matching up to 4% of compensation.
• Generous paid time off including PTO & holidays.
• Gym membership discounts with Blink & Crunch Fitness.