Added
6 days ago
Location
Type
Full time
Salary
Salary not provided
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Related skills

slack hubspot jira confluence google workspace

📋 Description

  • You support back pain patients via phone, email or chat.
  • Provide technical app support and guide using the digital therapy.
  • Document patient data accurately and share insights with the team.
  • Explain next steps of treatment and address concerns.
  • Coordinate with doctors and health insurers on admin topics.
  • Maintain professionalism in stressful situations.

🎯 Requirements

  • Apprenticeship or healthcare degree.
  • At least 2 years in customer service.
  • Full-time availability.
  • Excellent German (C2) and strong English (B2/C1).
  • Experience with Zammad or HubSpot.
  • Experience with Jira, Confluence, Slack and Google Workspace.

🎁 Benefits

  • Health, dental and vision insurance
  • Meal allowance
  • Equity shares
  • Remote work allowance
  • Flexible working hours
  • No relocation assistance; EU visa required.
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