Care Coordinator

📋 Description

• Create a welcoming experience for pet parents and pets from check-in to checkout.
• Manage daily appointment flow, scheduling, and walk-ins in a fast-paced clinic.
• Communicate with clients, referral partners, and veterinary teams.
• Maintain organized, clean client-facing spaces.
• Provide hospitality, answer questions, and educate clients during visits.
• Support clinic operations with the veterinary team for a smooth client and patient experience.
• Assist with administrative and operational tasks as needed.

🎯 Requirements

• 1+ year in customer service, hospitality, vet reception, or client-facing roles.
• Veterinary industry experience preferred.
• Strong verbal and written communication with a warm, professional demeanor.
• Multitask, stay organized, and maintain attention to detail in a fast-paced setting.
• Comfortable learning and navigating multiple computer systems and platforms.
• Passion for outstanding client experiences and teamwork.
• Prior veterinary experience preferred.

🎁 Benefits

• Work-Life Balance: schedules released at least one month in advance.
• Flexible Scheduling Options.
• In-Clinic Pet Care Discount.
• Generous Employee Referral Bonus (up to $8,000).
• FIGS Scrubs Provided.
• Stocked Pantries.