Care Coordinator

📋 Description

• Monitor patient lead-up requirements and paperwork to help ensure patients are prepared for their
• Follow up on outstanding patient requirements and identify barriers that may prevent timely
• Ensure patient accounts are activated and ready for care in accordance with established workflows.
• Provide patients with clear information regarding next steps, appointments, and care coordination
• Respond to patient questions and concerns and ensure appropriate follow-through.
• Monitor patients throughout their initial care journey and support continued engagement with care.

🎯 Requirements

• High school diploma or equivalent required; associate or bachelor's degree in healthcare, social
• 1–2 years of experience in care coordination, patient support, customer support, or case management.
• Strong written and verbal communication skills, with the ability to communicate effectively with
• Strong organizational skills and demonstrated ability to manage multiple patients, tasks, and
• Ability to work independently while following established processes and escalating issues
• Strong attention to detail and commitment to accurate documentation and follow-through.

🎁 Benefits

• Comprehensive Medical, Dental and Vision plans
• Pre-tax benefits: HSA/ FSA
• 401k Retirement Savings Program with matching up to 4%
• Voluntary benefits including disability, basic life or pet insurance, etc.
• Monthly Wellness Stipend to promote mental and physical self-care
• PTO and Remote First Environment