Care Coordinator

📋 Description

• Guide members and families by phone to help them navigate care options, benefits, and local
• Partner with care managers and clinical staff to coordinate timely care transitions across
• Research and resolve member inquiries regarding healthcare plan coverage, claims, and medical
• Collaborate across internal service teams and external providers to deliver coordinated
• Accurately record member interactions, care activities, and community resources in electronic

🎯 Requirements

• 2+ years of experience in healthcare navigation, case management, community outreach, medical
• Professional bilingual fluency in English and Spanish to support diverse member communities.
• Working knowledge of community health resources and social determinants of health principles.
• Demonstrated ability to listen actively, communicate clearly, and organize daily tasks in a
• Experience using electronic health records, digital databases, and workplace tools like Google

🎁 Benefits

• Health insurance
• 401k
• Paid time off
• 5,000 stock options
• Flexible work arrangements
• Professional development opportunities