Care Coordinator - Brooklyn/Queens - Forest Hills

📋 Description

• Manage check-in to check-out flow for pets and clients
• Coordinate daily appointment flow and walk-ins
• Communicate with clients and teams via phone, email, in person
• Keep client spaces organized, clean, and stocked
• Support operations to ensure a smooth client/patient experience

🎯 Requirements

• 1+ year in customer service or hospitality
• Veterinary reception experience preferred
• Strong verbal/written communication, warm demeanor
• Ability to multitask in a fast-paced clinic
• Comfort with multiple computer systems
• Team player with a client-focused mindset

🎁 Benefits

• Medical, Dental & Vision; $0 healthcare for qualifying employees
• 401(k) with employer match; Paid parental leave
• Commuter benefits; Pet bereavement leave
• Up to 100% tuition reimbursement for LVT/CVT
• Flexible schedules and generous referrals