Care Coordinator- City Point

📋 Description

• Supporting patient care by making patients feel welcomed and valued while controlling the flow of
• Responding to all phone calls and emails within 2 hours and always within 24 hours
• Guiding patients through the out-of-network experience
• Greeting all patients who enter the clinic with a smile
• Executing 5-star customer service

🎯 Requirements

• Previous customer service experience
• Hospitable, welcoming, and team-oriented
• Strong communication skills and ability to multi-task
• Strong attention to detail and willingness to grow
• BA/BS degree preferred, not required
• Passion for hospitality and customer service

🎁 Benefits

• One Medical paid membership
• Mental Health benefits including paid time off and support services through Journey Live &amp
• Medical, Dental, Vision Benefits
• Commuter FSA Plan
• 401(K) Safe Harbor Match
• Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health