Care Coordinator- Clinton Hill (Myrtle Ave)

📋 Description

• Care Coordinators support patient care and manage appointment flow.
• Respond to all calls and emails within 2 hours, and within 24 hours.
• Guide patients through the out-of-network experience with a smile.
• Deliver 5-star customer service and foster community.
• Collaborate with the team to provide care and support.

🎯 Requirements

• Previous customer service experience.
• Hospitable, welcoming, and team-oriented.
• Strong communication and ability to multi-task.
• Strong attention to detail and willingness to grow.
• BA/BS degree preferred, not required.
• Physical ability to use keyboard and office equipment.

🎁 Benefits

• One Medical paid membership.
• Mental health benefits and employer-sponsored EAP.
• Medical, Dental, Vision benefits; Commuter FSA.
• 401(k) Safe Harbor match up to 4% of compensation.
• Generous PTO, floating holidays, and company holidays.
• Gym membership discounts and other employee perks.