Care Coordinator

📋 Description

• Support patient care; make patients feel welcomed and valued.
• Respond to calls and emails within 2 hours, always within 24.
• Guide patients through out-of-network experience with a smile.
• Deliver 5-star customer service and collaborative teamwork.
• Foster a community environment for patients and staff.
• Uphold SPEAR-IT values: Service, Passion, Empathy.

🎯 Requirements

• Previous customer service experience.
• Hospitable, welcoming, and team-oriented.
• Strong communication and multitasking skills.
• Attention to detail and willingness to grow.
• BA.BS degree preferred, not required.

🎁 Benefits

• One Medical paid membership.
• Mental health benefits with PTO and EAP.
• Medical, dental, vision benefits; Commuter FSA.
• 401(k) match up to 4% of compensation.
• Generous PTO and paid holidays.
• Perks include gym discounts and employee discounts.