Care Coordinator - Hoboken

📋 Description

• Create welcoming experience for pet parents from check-in to check-out
• Manage daily appointment flow, scheduling, and walk-ins
• Communicate with clients, partners, and teams via phone, email, and in person
• Keep client-facing spaces organized, clean, and stocked
• Provide hospitality, answer questions, educate pet parents
• Support clinic operations with the veterinary team for a smooth experience
• Assist with administrative tasks to support the hospital team

🎯 Requirements

• 1+ years in customer service, hospitality, or vet receptionist roles
• Veterinary industry experience preferred
• Strong verbal and written communication with a warm, professional demeanor
• Ability to multitask, stay organized, and maintain attention in a fast-paced environment
• Comfortable learning and navigating multiple computer systems and platforms
• Passion for delivering outstanding client experiences and teamwork
• Prior experience in veterinary medicine or animal care preferred

🎁 Benefits

• Medical, Dental & Vision plans
• $0 monthly premiums for qualified individuals
• Mental health support programs
• 401(k) with partial employer match
• Paid Parental Leave
• Commuter Benefits