Added
21 days ago
Type
Full time
Salary
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Related skills

telehealth care coordination case management patient engagement healthcare operations
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πŸ“‹ Description

  • Lead, manage, and develop a team of Care Coordinators supporting patients from activation to
  • Oversee patient support, engagement, and care coordination workflows
  • Identify and manage escalations/step-up care with UHS facilities
  • Monitor performance metrics, quality, and HEDIS-related measures
  • Partner cross-functionally with Clinical, Quality, Product, and Network teams
  • Develop standardized workflows and support product improvements

🎯 Requirements

  • Active independent clinical licensure with 3-5 years clinical experience
  • 3+ years in healthcare operations, care coordination, or related field
  • Experience managing teams focused on patient outreach/engagement
  • Strong understanding of patient care journeys and care transitions
  • Experience improving operational workflows and using performance metrics
  • Strong communication, organizational, and problem-solving skills

🎁 Benefits

  • Medical, Dental, Vision plans
  • HSA/FSA
  • 401k with up to 4% matching
  • Voluntary benefits
  • Monthly wellness stipend
  • Flexible PTO
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