Provide meaningful solutions to member requests; respond swiftly and timely; deliver crystal-clear
Master the French healthcare system and the needs of B2B partners
Dedicate 80% of time to member support and 20% to Care projects
Lead projects: drive process excellence, team impact, and other initiatives

🎯 Requirements

Genuine passion for helping others
Full working proficiency in French and English (written and spoken)
Confidence with technology and digital tools
Comfort connecting with members via email, chat, and phone
Natural empathy and calm presence
Initiative and collaboration skills

🎁 Benefits

Remote work flexibility
In-person collaboration opportunities
Perks and benefits (details on company page)
A strong culture

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