Care Manager

📋 Description

• Field-based care management across Denver, CO area (5 days/week).
• Provide seamless customer service for waiver members and caregivers.
• Perform home inspections to ensure safety and compliance.
• Collaborate with care team to review daily notes and training needs.
• Maintain contact with caregivers and document in Salesforce.
• Communicate member or caregiver health concerns to RN/Case Manager.

🎯 Requirements

• Bachelor’s degree or equivalent work experience.
• 2+ years bedside care experience (CNA, QMAP, Direct Care, etc.).
• 1+ year call center or customer service experience.
• Strong communication, problem-solving, and time management skills.
• Empathy, confidentiality and HIPAA compliance required; Salesforce experience a plus.
• Comfort in a fast-paced startup healthcare environment.

🎁 Benefits

• Competitive compensation and medical benefits.
• Retirement plans, wellness programs, and ongoing learning opportunities.
• Inclusive, values-driven workplace with meaningful impact.