Care Pro Relationship Manager

📋 Description

• Oversee and execute market staffing strategy through outreach and scheduling.
• Build trusted relationships with Care Pros and coordinate with Client Manager.
• Mobilize newly hired Care Pros quickly to start work.
• Provide exceptional service to Care Pros and support their success at every visit.
• Coordinate with Client Manager to deliver care delivery and align with market priorities.
• Partner across Honor to deliver a seamless client and Care Professional experience.

🎯 Requirements

• 3+ years in complex client or patient management; staffing exp preferred.
• Commitment to exceptional service; sensitive to client and caregiver needs.
• Background in operations or healthcare/home care preferred.
• Exceptional relationship management, communication, and interpersonal skills.
• Strong analytical and data-informed approach to staffing and scheduling.
• Tech-savvy; experience with scheduling, CRM, or workforce management systems a plus.

🎁 Benefits

• Equity and 401K with up to a 4% match.
• Medical, dental, and vision coverage with zero-cost plans.
• Short/Long Term Disability and Life Insurance fully employer-paid; voluntary extra Life.
• Generous time off and Employee Assistance Program.
• Mental health benefits, wellness program, and discount program.