Respond to client inquiries and issues promptly to ensure success.
Collaborate with Sales and CS to address client requests and align stakeholders.
Provide platform demos and walk-throughs for clients needing guidance after onboarding.
Serve as a reliable contact, setting timelines with teams and clients.
Process scope and contract adjustments based on sampling goals.
De-escalate high-friction situations and address queries professionally.

🎯 Requirements

Fluency in English (written and spoken) required.
Positive, self-starter with creative problem solving.
Customer-centric with a client-first mindset.
Exceptional oral and written communication skills.
Strong time management, organization, and prioritization.
Bachelor's degree and 1-2 years in account management preferred.

🎁 Benefits

Hybrid work arrangement in Vilnius.
12-month fixed-term contract.
Global, diverse culture with growth opportunities.

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