Casework Support Officer

📋 Description

• Complete submission and casework administration activities
• Accurately enter exhibit information into the case management system
• Support scientists and wider casework teams with operational requirements
• Undertake general office duties, including filing and invoicing
• Help maintain laboratory stocks and appropriate working areas
• Welcome visitors and respond professionally to customer enquiries

🎯 Requirements

• Excellent written and verbal communication skills
• Competence in Microsoft Word and Excel
• Strong organisational skills and the ability to prioritise work
• A consistently accurate and detail-focused approach
• Ability to maintain concentration while handling detailed information
• A proactive, flexible and collaborative approach

🎁 Benefits

• 25 days annual leave + bank holidays (rising to 30 days with length of service)
• Company pension scheme with up to 6% employer contribution
• Life assurance (3x salary)
• Health Cash Plan & Employee Assistance Programme
• Enhanced family leave and sick pay
• Perkbox benefits, discounts and wellbeing support