Caseworker/ Gestionnaire de cas bilingue

📋 Description

• Manage assigned cases and projects in accordance with established procedures, program requirements
• Serve as a point of contact for patients, healthcare professionals, funding organizations, and
• Support access to private, public, and special funding programs, as well as compliance initiatives
• Conduct inbound and outbound calls to gather information, provide guidance, monitor progress, and
• Administer case management protocols, including clinical monitoring, data collection, patient
• Liaise with primary healthcare providers and other relevant stakeholders to support continuity of

🎯 Requirements

• A two-year associate degree or equivalent combination of education and experience in business
• At least one year of customer service experience; experience in human resources administration
• Bilingual proficiency in Canadian French and English, with the ability to communicate effectively
• Experience in the medical, pharmaceutical, or healthcare industry is an advantage.
• Strong organizational skills and attention to detail, with the ability to manage multiple cases
• Excellent customer service, interpersonal, and communication skills, with a professional and

🎁 Benefits

• Annual salary ranging from CAD $45,900 to $71,940.
• Full-time employment.
• Remote work opportunities in eligible Canadian provinces, including Manitoba, British Columbia
• Medical, dental, and vision coverage.
• Wellness resources supporting physical, emotional, financial, and social well-being.
• Family support programs that may include backup dependent care, adoption assistance, infertility