CDMX Data Analyst

📋 Description

• Monitor payments performance for Stripe’s largest users.
• Triage and investigate regressions in authentication and costs.
• Provide in-depth analysis of performance degradations.
• Answer queries from product support and technical account teams.
• Engage with users and Stripe teams to optimize acceptance, costs, and fraud.
• Collaborate with internal and external teams to ensure reliability.

🎯 Requirements

• 1+ year in a technical role with SQL queries on relational DBs.
• Experience navigating complex financial systems and scaling challenges.
• Strong analytical skills to investigate and root-cause issues.
• Experience coordinating with technical and non-technical teams.
• Able to work independently in a fast-paced, deadline-driven environment.
• Experience identifying and triaging technical issues.
• Track record of process improvement and proactive problem solving.
• Excellent written and verbal English and Spanish communication.