Change, Configuration & Release Analyst - IT Service Delivery

📋 Description

• Coordinating and managing Change requests throughout their lifecycle.
• Reviewing requests to ensure all required information has been provided.
• Supporting Change planning and implementation activities.
• Facilitating Change-related meetings and documenting outcomes.
• Liaising with internal teams and customers to ensure smooth delivery of Change activity.
• Monitoring upcoming Releases and helping assess readiness, dependencies and potential risks.

🎯 Requirements

• Experience in an IT Service Delivery environment.
• Strong communication and stakeholder management skills.
• Ability to coordinate tasks and priorities across multiple teams.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office, including Excel.
• Ability to follow defined processes and work in a structured environment.

🎁 Benefits

• Private Medical Cover funded by NEC (option to add family at extra cost)
• 25 days paid holiday plus option to buy/sell
• 4x basic salary life assurance cover
• Group Pension Plan with employer contributions up to 8.5%
• Access to LinkedIn Learning (15,000+ courses)