Channel Account Manager, US East

📋 Description

• Develop deep understanding of our cloud platform and client needs.
• Maintain ownership of customers and engage vendor teams to grow revenue.
• Manage customer support escalations to resolution and satisfaction.
• Negotiate and close long-term commitments with key stakeholders.
• Identify new workload opportunities within customer’s Cloud/SaaS.
• Deliver quarterly reviews with customers, tracking timelines and spending.

🎯 Requirements

• 2+ years in Account Management/Customer Success roles.
• 3+ years experience at a technology company.
• Strong verbal/written communication skills.
• Strong technical skills to engage with technical teams and build relationships.
• Operational/administration skills, analytical and detail-oriented.
• Desire to grow within the organization and broaden your skill sets.

🎁 Benefits

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance