Channel Partner Manager - DACH (m/f/d)

📋 Description

• Identify, target, and sign mid-market VARs aligned to Freshworks' DACH ITSM, ITAM, and CX growth
• Build and maintain a pipeline of prospective resellers, drawing on market mapping, distribution
• Lead the end-to-end recruitment process — from initial outreach and business case development
• Design and execute structured onboarding that brings new VARs to first-deal-ready status inside 90
• Build VAR capability across sales and pre-sales so partners can position, scope, quote, and close
• Develop joint go-to-market plans with each partner, including target verticals, solution plays, and

🎯 Requirements

• 7+ years' experience in channel, alliances, or partner management within a SaaS or enterprise
• Fluent German and English, written and spoken
• Demonstrable track record of recruiting and activating resale partners in the DACH market, not just
• Strong understanding of VAR economics: margin expectations, seller compensation, distribution
• Experience working in or adjacent to ITSM, ITAM, EX, or CX categories — familiarity with the
• Commercially rigorous: comfortable building joint business plans, setting pipeline targets, and