Chargeback and Payment Disputes Specialist

Added
6 days ago
Type
Full time
Salary
Salary not provided

Related skills

payments sql excel reconciliation chargebacks

📋 Description

  • Investigate and analyze dispute cases across internal/3rd-party systems
  • Manage and represent chargebacks and retrieval requests
  • Ensure precise, proper responses to disputes
  • Communicate with customers, banks, acquirers, and other payment processors
  • Update and maintain payments disputes databases daily
  • Collaborate with Risk, Customer Care, Reconciliation, Tech Services

🎯 Requirements

  • A/B.Sc graduate
  • Prior experience required
  • Strong English communication, written and spoken
  • Attention to detail with repetitive tasks
  • Excellent computer skills; proficient in Excel
  • SQL knowledge is an advantage
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