Chief of Staff

📋 Description

• Own and track CEO-level priorities, strategic initiatives, and objectives and key results (OKRs)
• Lead high-priority, cross-functional projects, such as new service line launches, technology
• Establish and maintain an effective operating rhythm for executive meetings, board preparation
• Translate broad strategic goals into structured roadmaps, milestones, and measurable outcomes.
• Act as a trusted strategic partner and sounding board to the CEO, synthesizing complex operational
• Facilitate communication and collaboration across global leadership teams in the United States

🎯 Requirements

• MBA and at least 5 years of experience in management consulting, operations, strategic planning, or
• Direct experience working with distributed, global, or multicultural teams across multiple time
• Strong analytical and quantitative skills, including the ability to interpret operational data
• Familiarity with operational performance metrics such as resolution rates, customer lifetime value
• Comfort with modern automation technologies and AI-driven customer experience tools.
• Demonstrated ability to turn ambiguous strategic objectives into clear, structured, and measurable

🎁 Benefits

• Remote flexibility: Work remotely from anywhere in the United States, with a preference for
• Executive-level exposure: Work directly with the CEO and senior leadership, with meaningful
• High-impact responsibilities: Help shape company strategy, operational performance, and
• Growth opportunity: Gain direct exposure to scaling a global, technology-enabled customer
• Global collaboration: Work with a distributed team spanning the United States, Latin America, and