Coface

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Coface

Chief Operating Officer (COO) Central & Eastern Europe Region

Hybrid

Operations

Added

6 hours ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

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📋 Description

Lead regional Operations; define objectives and KPIs.
Monitor productivity, quality, and customer service.
Drive Lean-based process optimization for scalability.
Manage large-scale transformation programs on time and budget.
Oversee PMO governance and risk management practices.
Lead automation and AI initiatives with IT/BT.

🎯 Requirements

10+ years in operations/transformation leadership, ideally in financial services.
Proven track record delivering large-scale transformation programs.
Expertise in Operational Excellence, Lean, Six Sigma, BPM.
International matrix org experience; Banking/Insurance/PE background preferred.
Data-driven mindset; leverage technology to drive outcomes; digital/automation/AI experience.
Fluent in Polish and English; hands-on, results-oriented leadership.

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