Child Support Business Process Coordinator

📋 Description

• Support business process analysis for child support programs
• Engage stakeholders, train users, and improve processes
• Collaborate with federal staff, operational teams, and support groups
• Assist with training materials and user engagement efforts
• Support pilots, proof-of-concepts, and process innovations
• Identify opportunities to improve workflows and efficiency

🎯 Requirements

• High school diploma required
• 1+ years experience with Federal Child Support Programs
• Experience with stakeholder engagement and training in Federal child support
• Experience using Jira, MS Office, AI tools, and training/engagement platforms
• Understanding of operations, process improvement, and workflow optimization
• Strong organizational skills; ability to manage multiple priorities

🎁 Benefits

• Salary: $64,230–$83,720 (DOE)
• Fully remote work opportunity within the United States
• Full-time, 40-hour work week
• Flexible work options for work-life balance
• Medical, dental, vision insurance options
• HSA options