City Associate, Sukabumi

📋 Description

• Manage daily operations in Sukabumi, ensuring reliable service delivery and a positive experience
• Build and maintain strategic relationships with local government, communities, vendors
• Implement, monitor, and improve service-quality standards across customer and partner touchpoints.
• Analyze local market trends, operational performance, and competitor activities to identify
• Manage and resolve operational escalations, customer concerns, and partner issues promptly and
• Coordinate with West Java and cross-functional teams to improve service offerings and operational

🎯 Requirements

• A bachelor's degree in any field.
• At least one year of experience managing local operations and improving customer or partner
• Strong knowledge of Sukabumi and the broader West Java market, including its local culture
• Fluency in Bahasa Indonesia and working proficiency in English; proficiency in Sundanese is an

🎁 Benefits

• Term Life Insurance and comprehensive Medical Insurance.
• GrabFlex benefits package to suit individual needs and aspirations.
• Parental and Birthday leave, plus Love-all-Serve-all (LASA) volunteering leave.
• Confidential Grabber Assistance Programme for personal and family support.
• FlexWork arrangements such as differentiated hours.