Claims Assessor

📋 Description

• Assessing and triaging new Group Protection claims and identifying required evidence
• Managing claims end to end, making fair and accurate decisions on liability
• Authorising and processing claim payments within agreed authority levels
• Building and maintaining relationships with IFAs, employers and stakeholders
• Reviewing medical evidence and determining next steps in the claims process
• Supporting rehabilitation and return-to-work solutions where appropriate

🎯 Requirements

• Experience in claims (Group protection desirable)
• Strong analytical skills and ability to make balanced decisions
• Excellent communication skills, both written and verbal
• Ability to build relationships with customers and stakeholders
• Good understanding of customer needs and delivering fair outcomes
• Strong attention to detail and ability to manage workloads effectively

🎁 Benefits

• Annual performance-related bonus plan
• Share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years' service. Option to buy and