Claims Consultant

📋 Description

• Validate Group Protection claims vs policy terms
• Request and review medical evidence for claims
• Calculate benefits accurately and timely
• Progress claim requirements with teams and customers
• Build relationships with intermediaries and employers
• Investigate claims for eligibility and fairness

🎯 Requirements

• Take ownership of customer queries and resolve issues
• Strong organisational skills to prioritise workloads
• Attention to detail and accuracy
• Confident written and verbal communication
• IT skills: Word and Excel
• Experience in customer service or admin in insurance/financial services

🎁 Benefits

• Annual performance bonus and share schemes
• Generous pension contribution
• Life assurance
• Healthcare plan (permanent employees)
• 25 days holiday plus holidays; buy/sell option
• Competitive family leave