Claims Creation Specialist

📋 Description

• Triage incoming claims and ensure new claims are accurately set up on a daily basis.
• Complete timely claim setup for multiple insurers and branches across Canada while following
• Respond to inquiries from internal and external customers and coordinate with other departments to
• Perform data integrity activities, including daily opened-claim reporting, SLA reviews, and
• Operate RPA processes and collaborate with IT to ensure automated workflows and related system
• Participate in cross-training with the IMS team and contribute to knowledge sharing across the

🎯 Requirements

• At least 1 year of experience in an administrative, operational, or support role.
• Previous experience or exposure to the insurance industry is preferred.
• Strong proficiency with Microsoft Office, particularly Outlook, Word, Excel, and PowerPoint.
• Strong computer skills and the ability to quickly learn new software, databases, and
• Excellent written and verbal communication skills, with the ability to interact effectively with
• Strong problem-solving abilities and a practical, creative approach to overcoming operational

🎁 Benefits

• Full-time remote work opportunity available anywhere in Canada.
• Compensation range of CAD $38,700–$53,700 annually.
• Regular working hours from 12:00 PM to 8:00 PM EST.
• Opportunity to contribute to national claims operations and support multiple insurance clients.
• Exposure to claims administration, data integrity, RPA, and technology-enabled operational
• Cross-training and opportunities to support training for new team members and internal stakeholders.