Claims Fraud Team Lead

📋 Description

• Leading and coaching a team of Claims Fraud Investigators and Intel Analysts.
• Acting as final escalation point for complex, high-value fraud investigations.
• Owning KPIs and setting the team’s investigation strategy.
• Running quality assurance to drive consistency and decisions.
• Owning recruitment and development planning for the team.
• Ensuring FCA, Consumer Duty, GDPR compliance across the team.

🎯 Requirements

• Experience leading a team, driving performance.
• Motor Claims Fraud experience.
• Data-driven decision making using insights and evidence.
• Nice to have: fraud intelligence experience.
• You build capability in others through clear, actionable feedback.
• You anticipate risks and set priorities with data.

🎁 Benefits

• Bonus scheme designed to reward high performance
• Private medical insurance with Vitality, mental health support with Oliva
• Personal learning budget and 2 dedicated L&D days a year
• Monthly flexible benefits budget to spend as you choose
• 25 days holiday plus bank holidays
• 4 weeks Work From Anywhere per year