Claims Handler - Italian/Dutch Speaker (m/f/d)

📋 Description

• You investigate and process damage claims efficiently, ensuring alignment with guidelines.
• You collaborate with internal teams, insurance companies, authorities, and damage experts.
• You provide exceptional customer service and communicate with clients in English and Italian or
• You make informed decisions to enable a seamless claims management process.
• You handle various cases and maintain high quality standards in a dynamic environment.

🎯 Requirements

• Experience in claims management or customer service
• Strong written and verbal communication with a problem-solving mindset
• Excellent negotiation skills and a solution-focused approach
• Ability to interact effectively with clients, insurers, and legal entities
• Fluency in English and one of Italian or Dutch

🎁 Benefits

• The SIXT Lisbon Experience in dynamic, international hubs
• Hybrid work model with two office days per week
• Modern offices and flexible working hours
• Access to SIXT AI tools and platforms
• Vacation, birthday, volunteer days, and private health insurance
• Annual Coverflex allowance and daily meal allowance