Client Account Manager

📋 Description

• Own strategic client relationships across MSP and cybersecurity ecosystem.
• Work with business owners and senior decision-makers to understand challenges and growth
• Act as a trusted commercial advisor, shaping solutions, proposals, retention, and expansion plans.
• Direct responsibility for client revenue and account growth.
• Collaborate with marketing, sales, and partner networks on digital growth decisions.

🎯 Requirements

• 3+ years in MSP/MSSP account management, agency account management, channel partnerships, or
• Strong understanding of managed IT services, cybersecurity, recurring-revenue models, and technical
• Comfort discussing SEO, paid media, content marketing, and digital growth with clients
• Commercial ownership: managing a book of business, revenue target, renewals, retention, or expansion
• Experience developing proposals, sales presentations, and sales-engineering content
• Excellent written and spoken English with strong communication and relationship skills

🎁 Benefits

• Fully remote full-time position
• Global team with international client base
• Autonomy and ownership over a portfolio of strategic accounts
• Direct exposure to MSP and cybersecurity business owners and senior decision-makers
• Opportunity to influence client strategy, retention, expansion, and revenue growth
• Develop expertise across account management, digital growth, partnerships, and consultative selling