Client Analyst II

📋 Description

• Provide ongoing service delivery to support client requirements and business needs
• Serve as first-level system support for assigned clients
• Maintain and update client benefits websites
• Perform ongoing audits and file reviews to ensure data integrity and accuracy
• Manage daily, weekly, and annual inbound and outbound file processing
• Research, analyze, and resolve participant cases and inquiries

🎯 Requirements

• Bachelor’s degree from a four-year college or university, or an equivalent combination of education
• Advanced proficiency in Microsoft Excel and working knowledge of Microsoft Office products
• Extensive experience working with databases, including data interpretation and manipulation
• Strong analytical and problem-solving skills with the ability to think creatively and independently
• Effective verbal and written communication skills to collaborate with clients and internal teams
• Experience with benefits administration systems, payroll systems, HRIS, or related software

🎁 Benefits

• Comprehensive Health Benefits: Access to health, dental, and vision plans
• Competitive Compensation: Compensation package including performance-based incentives
• Remote first, Office friendly environment
• Retirement Savings Plans: Employer-sponsored retirement savings programs
• Professional Development: Training and resources for career growth
• Supportive Culture: Collaborative environment with open communication