Client Delivery Manager - Revenue Cycle

📋 Description

• Independently own operational alignment for assigned client accounts
• Develop knowledge of client contracts, SLAs, service-line scope, workflows
• Translate operational data into narratives that articulate drivers, risks, opportunities
• Proactively identify trends, risks, misalignment; recommend corrective actions
• Partner with clients to align operational expectations with internal capabilities
• Monitor performance indicators and inventory health to identify issues

🎯 Requirements

• Bachelor's degree in Business, Healthcare Administration, Operations, or related field
• 3–5 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments
• Foundational understanding of operational workflows, data interpretation, and client support models
• Strong written and verbal communication skills with the ability to convey operational information clearly
• Demonstrated ability to independently manage client relationships and operational discussions
• Strong analytical skills with the ability to interpret data and translate it into actionable insight