Client Director, Korea

📋 Description

• Provide strategic leadership and partnership to clients, serving as the relationship manager
• Drive AI-led transformation initiatives, articulating the value of workflow AI and automation to
• Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic
• Oversee growth of global accounts, including development and deployment of worldwide resources
• Build trust and deep multi-tiered relationships through assigned clients' organization, from
• Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to

🎯 Requirements

• 15+ years of enterprise client management experience, with a minimum of 5 years as a Client
• Experience in leveraging or critically thinking about how to integrate AI into work processes
• Demonstrated success in executive-level relationship management within Korean conglomerates.
• Proven ability to sell and consult on AI transformation, including workflow automation, AI-powered
• Strong understanding of IT Service Management, HR, Security Operations, Customer Service, or IT
• Strategic thinker with a deep understanding of macro-level business IT needs.