Client Executive Mid-Market

📋 Description

• Manage a portfolio of Mid-Market client relationships and ensure their success with ClearBank.
• Deliver a high-quality client experience, building strong relationships and trust.
• Achieve client retention and revenue growth by identifying upsell opportunities toward an annual quota.
• Collaborate with internal stakeholders across Sales, Finance, Financial Crime, Legal, Marketing, and Customer Ops.
• Represent and advocate for clients within ClearBank, ensuring needs are understood and addressed.
• Conduct regular engagement with clients, maintaining a strong presence and ongoing support.

🎯 Requirements

• Previous experience in relationship management and/or customer success.
• Proven track record of achieving client retention and revenue growth.
• Knowledge of banking industry and financial products.
• Strong communication and interpersonal skills with clients and executives.
• Proactive and resourceful, able to take ownership and drive results.

🎁 Benefits

• Flexible working philosophy enabling work-life balance.
• Spacious London offices.
• 27 days annual leave plus flexible bank holidays.
• Option to work abroad for up to 30 days in 12 months.
• Private healthcare and discounted dental cover.
• Enhanced family-friendly leave.