Client Experience Specialist - Ent

📋 Description

• Manage complex client orders, quotes, and admin tasks per procedures.
• Respond to order tracking, pricing, delivery timelines, and account info requests.
• Monitor open orders, research status, provide updates and reports.
• Coordinate with sales and internal teams to fulfill needs.
• Prepare quotes for recurring products within timelines.
• Maintain accurate order data across systems for visibility.

🎯 Requirements

• High school diploma or equivalent; 4+ years in client support or related fields.
• Experience in VAR IT, sales support, or client operations.
• Intermediate Excel, advanced Outlook; CRM/ERP data entry experience.
• Strong communication, organization, and multi-tasking in high-volume environments.
• Attention to detail, quick learner, ability to work independently in a team.

🎁 Benefits

• Remote work opportunity within the United States.
• Competitive hourly compensation ($22.60 - $28.36 USD).
• Medical insurance options, 401(k) plans, PTO, wellness days.
• Mental health support, therapy resources, and coaching tools.
• Supportive, collaborative environment with growth opportunities.