Client Implementation & Operations Analyst

Added
15 days ago
Type
Contract
Salary
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Related skills

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πŸ“‹ Description

  • Support setup of new client accounts: configs, workflows, integrations
  • Coordinate with onboarding, IT, and ops to capture requirements
  • Build and maintain implementation trackers and client docs
  • Conduct pre-launch audits to verify configurations
  • Monitor post-launch data and flag anomalies to internal teams

🎯 Requirements

  • Experience in client implementation or onboarding in BPO/outsourcing
  • Strong analytical skills across multiple systems
  • Experience building reports, trackers, documentation for client implementations
  • Proficiency in Google Sheets or Excel, including formulas
  • Excellent written and spoken English
  • Prior remote work experience with tools (Slack, Zoom, Google Workspace, Asana, or similar) and US/UK exposure

🎁 Benefits

  • Remote-friendly role
  • Work with fast-growing global clients
  • Contribute to onboarding playbooks and SOPs
  • Data-driven reporting to leadership
  • Collaborative remote team environment
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