Client Onboarding Manager

📋 Description

• Lead enterprise-level client onboarding and implementation projects from initiation through
• Establish clear project plans, milestones, responsibilities, timelines, and communication workflows
• Coordinate cross-functional internal teams to ensure smooth delivery and alignment across
• Act as a central point of coordination between clients and internal stakeholders, ensuring
• Guide customers through implementation journeys and support them in achieving successful adoption
• Prepare and deliver client education, onboarding materials, demonstrations, and guidance to help

🎯 Requirements

• 2–3 years of experience in project management, client onboarding, implementation, customer success
• Demonstrated experience coordinating projects involving multiple stakeholders, teams, or
• Experience in a customer-facing or implementation-focused environment, preferably involving
• Knowledge of KYC, Transaction Monitoring, AML, identity verification, risk management, or related
• Strong project planning and organisational skills, with the ability to manage timelines
• Excellent written and verbal communication skills, with the ability to build relationships and

🎁 Benefits

• Fully remote, remote-first working environment.
• Flexible working hours rather than a fixed 9-to-5 schedule, while maintaining team alignment and
• Birthday leave as an additional paid day off.
• 10 personal days per year.
• 7 sick days without requiring paperwork.
• Additional time off around Christmas and New Year.