Client Onboarding Specialist

📋 Description

• Drive the full onboarding lifecycle from kickoff to go-live, manage timelines and risks, and ensure
• Independently implement standard Salesforce and Mogli configurations, translate technical knowledge
• Promote client success by implementing a dynamic onboarding program and training curriculum
• Analyze common implementation patterns and challenges to propose concrete, repeatable process
• Communicate clearly and consistently with clients, proactively manage expectations, provide timely
• Maintain strong internal cross-team communication (Sales, Client Success, Product) to align on

🎯 Requirements

• 2-4 years managing customer accounts and/or directly interacting with customers
• Strong experience with Salesforce is required (certifications are preferred)
• Strong analytical and problem-solving skills
• Strong project management & communication skills
• Ability to work well with company leaders and employees and to proactively recognize and implement
• A self-starter attitude, with ability to take independent initiative and juggle multiple timelines

🎁 Benefits

• $70-80K base salary (dependent on experience) with additional variable bonus
• Complete Medical, Vision, Dental Insurance, Short-term/Long-term Disability, and Life Insurance
• Matching 401k plan
• Ownership of Mogli and equity grant
• Flexible Time Off per Mogli’s FTO Policy
• 9 US Federal Holidays and 6 paid sick days