Client Service Analyst - Livechat (Cambodian)

📋 Description

• Assist clients via live chat or email
• Ensure efficient, high-quality customer service
• Be well versed with Bybit's platform and market conditions
• Manage and follow up on inquiries/complaints
• Understand customer needs and provide feedback and solutions
• Flag discrepancies or risks to management promptly

🎯 Requirements

• Bachelor degree in finance/economics/math or related
• Diploma in business admin/management with numbers
• 2-4 years in customer service, frontline (Livechat/Email)
• Experience in financial institutions/fintech a plus
• Strong numerical and statistical acumen
• Proficient in English and Cambodian (written/spoken)

🎁 Benefits

• Study Growth Fund for professional development
• Internal events and team-building activities
• Global collaboration with colleagues worldwide
• Career advancement opportunities
• Internal mobility for career growth